Charting Roles & Responsibilities

Charting Roles & Responsibilities

Craig Borysowich (Chief Technology Tactician) Posted 19 hours ago
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In the Roles and Responsibilities Charts, there are four types of roles defined:

Responsible These are the individuals who perform a task (i.e., the doer). These individuals are responsible for the action within the task (e.g., entry of the data into the system). Responsibility can be shared between several individuals.

Accountable This is the individual who is ultimately accountable for the task. This is the individual who has the power to say yes or no, or has the power to veto an action or decision. Only one Accountable role can be assigned to a task.

Consulted This is the individual who is consulted before a final decision is made or the final action is taken. This is a two-way communication, between the individual who is consulted and the Accountable role.

Informed These are the individuals who need to be informed after a decision has been made or an action has been taken.

List Roles within the Process

Look at all of the roles (or people) involved in the business process under study. List these roles. Give each role/person a functional role title.