Three kinds of meetings

by Seth Godin

Meetings are marketing in real time with real people. (A conference is not a meeting. A conference is a chance for a circle of people to interact).

There are only three kinds of classic meetings:

1. Information. This is a meeting where attendees are informed about what is happening (with or without their blessing). While there may be a facade of conversation, it's primarily designed to inform.
2. Discussion. This is a meeting where the leader actually wants feedback or direction or connections. You can use this meeting to come up with an action plan, or develop a new idea, for example.
3. Permission. This is a meeting where the other side is supposed to say yes but has the power to say no.

PLEASE don't confuse them. Confused meeting types are the number one source of meeting ennui. One source of confusion is that a meeting starts as one sort of meeting and then magically morphs into another kind. The reason this is frightening is that one side or the other might not realize that's actually occurring. If it does, stop and say, "Thanks for the discussion. Let me state what we've just agreed on and then we can go ahead and approve it, okay?"

While I'm at it, let me remind you that there are two kinds of questions.

1. Questions designed to honestly elicit more information.
2. Questions designed to demonstrate how much you know or your position on an issue and to put the answerer on the defensive.

There's room for both types of questions, particularly in a team preparing for a presentation or a pitch. Again, don't confuse them. I like to be sure that there's time for the first type, then, once everyone acknowledges that they know what's on the table, open it up for the second, more debate-oriented type of question.